Refund Policy

We are committed to providing a seamless and enjoyable experience for our customers. If for any reason you are not satisfied with our services, we offer the following refund policy: Refund Eligibility Refunds are available for cancellations made at least 48 hours prior to the scheduled event. For cancellations made within 48 hours of the event, a partial refund may be offered, depending on the circumstances. No refunds will be issued for no-shows or cancellations on the day of the event. How to Request a Refund To request a refund, please contact our customer service team with your booking details, including the event date and your reason for cancellation. Once your request is received, we will process it within 5 business days. Refund Process Refunds will be issued to the original payment method used during the booking. Please allow up to 10 business days for the refund to appear in your account, depending on your bank or payment provider. Exceptions In case of events that were disrupted or canceled due to unforeseen circumstances (e.g., equipment failure, force majeure), full refunds will be issued, or we will offer an alternative event date or service at no additional charge. We strive to ensure our customers are satisfied with their experience. If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to our support team.